Privacy Policy

Information you provide directly

When you submit a publishing enquiry, fill out a contact form, subscribe to our newsletter, or submit work to LitSpace, we collect your name, email address, phone number, and any content you voluntarily share.

Usage data

We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This data is collected through standard server logs and analytics tools.

Cookies

We use cookies to maintain session state (e.g., admin login sessions) and to understand how visitors use our website. You can control cookie settings through your browser preferences.

To provide our services

We use your contact information to respond to enquiries, process publishing agreements, and deliver the services you request.

To communicate with you

With your consent, we may send you updates about new services, community events, and publishing tips. You can unsubscribe at any time using the link in any email we send.

To improve our website

We use aggregated, anonymised usage data to understand how visitors interact with our website and to make improvements.

We do not sell your data

Ritera Publishing will never sell, rent, or trade your personal information to third parties for marketing purposes.

Service providers

We share data only with trusted service providers who help us operate our website and services (e.g., Supabase for database hosting, Vercel for web hosting). These providers are contractually obligated to protect your data.

Legal requirements

We may disclose your information if required by law, court order, or to protect the rights and safety of Ritera Publishing, its users, or the public.

How we protect your data

We implement industry-standard security measures including encrypted connections (HTTPS), secure database storage, and access controls. Only authorised personnel can access personal data.

Data retention

We retain your information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.

Access and correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Deletion

You may request that we delete your personal information. We will comply unless we are required to retain it for legal or legitimate business reasons.

Withdrawal of consent

Where we process your data based on consent (e.g., newsletter), you may withdraw consent at any time without affecting the lawfulness of prior processing.

Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Our website may contain links to third-party websites such as Amazon, Instagram, or YouTube. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at contact@riterapublishing.com or through our Contact page.